Regarding the shipment of products due to the long-term suspension of overseas business partners
2022/1/15 ( Sat ) - 2022/2/6 ( Sun )
During the above period, our partner manufacturers and affiliated companies will be closed for a long period of time, so there may be delays in purchasing and shipping, as well as an inability to secure inventory.
You can purchase it, but it will be shipped after mid-February, so please be patient with your purchase.
In addition, the coronavirus may affect before and after the period.
We apologize for the inconvenience caused to customers who use the service during the period, but we will continue to do our best to please our customers.
Thank you for your understanding.
◆Customers who purchase by Friday, January 14, 2022 We may send you a cancellation notice for items that cannot be shipped within 30 business days.
◆Customers who purchased from 2022/1/15 ( Sat ) to 2022/2/6 ( Sun ) Customers who ordered during the above period will be able to cancel within the period. *Customers using discount coupons will not be eligible for cancellation as they have already accepted the offer.
Cancellations cannot be accepted after the period has passed, so please make sure to set the reception address below. (Depending on the mobile phone company, it may be sorted as spam even if it is not set as spam. Please check your spam folder as well.)
We apologize for the inconvenience, but we cannot accept cancellations for the reason that the email did not arrive due to the customer's reception environment.
◆Business will resume as usual after 2022/2/7 (Mon). Please refer to the Terms of Use .
◆Can I place an order?
yes. Orders can be placed during this period.
◆Who would you like to contact?
Please use the inquiry form.
Please read together
terms of service
Refund policy
Shipping policy